Where is my receipt, and can I get an invoice?

Your receipt is the "Payment received" email we send when your payment clears, and your account keeps the order. Need company details on a document? Write to us.

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Your receipt is the "Payment received" email we send as soon as your payment clears. If you have an account, the order also stays there.

Your receipt: the "Payment received" email

  • It goes to the email address on your order as soon as our payment provider confirms the payment.
  • The subject reads "Payment received: [amount] — YMI-…". The email states the amount paid in US dollars and your order reference. If the order is in an account, it also links to your orders there.
  • Keep it with your records. If you cannot find it, check your spam folder, then reply to any of our emails or write to hello@wannaseo.com from the address you ordered with, and we look the order up for you.

The "Payment received" email, with the amount paid and the order reference (illustrative demo order, reference blurred)

Your order in your account

If you ordered while signed in, the order is under My orders in your account. If you ordered as a guest, create an account with the same email address and confirm it, and the order appears there.

The order's page shows:

  • what you ordered: the service and the quantity, the pack and the service level
  • any discount, for example "Discount LAUNCH10"
  • the total
  • the status, for example "In production"

Paying in another currency

Every price and every charge is in US dollars, and your receipt shows the US dollar amount. If you paid from an account in another currency, your bank statement shows the converted amount and any fee your bank added.

Invoices and company details

We do not send invoices automatically. What the checkout and our emails give you is the "Payment received" email and the order in your account. If you need a document with your company name, address or tax number, email hello@wannaseo.com with your order reference and the company details you need.

Still have a question? Reply to any of our emails, write to hello@wannaseo.com or use the chat on any page. A person replies within about one business day.