You pay for your order once, on a secure hosted checkout, after you have seen the exact total. Here are the steps, and what to do if a payment does not go through.
The total first
The order form shows your total while you choose. Pressing "Review & pay" saves the order and opens a confirmation page that lists what you ordered and the exact total. Submitting the form does not charge you anything by itself.
Where you pay
- Payment is taken on a secure hosted checkout run by our payment provider.
- Your card details are not entered on our website, do not pass through it and are not stored on it. We never see or keep your card number.
- Prices are in US dollars and one-time per item. Only the dedicated blog covers a period: twelve months.
Pay now or later
The confirmation page has a "Pay now" button, and the same payment link is in the confirmation email, so you can also pay later.
Our agreement starts when the payment completes, and nothing is produced before then. So if you want to change the scope or ask about the price, reply to the confirmation email before you pay.
After paying
When you come back from the checkout, the page tells you that we are confirming your payment, and it refreshes by itself. The confirmation reaches us from the payment provider. When it arrives, you get a receipt by email and your order goes into production.
If a payment does not go through
- You did not finish, or you cancelled: your order stays saved and unpaid, and nothing is produced. Go back to the checkout from the button on the confirmation page, or from the link in your confirmation email.
- Your bank declined the payment: some cards need online or international payments switched on before they accept a payment in US dollars. Check with your bank, then try again.
- The payment link no longer works: reply to the confirmation email or write to
hello@wannaseo.com, and we send you a new link. - No checkout appeared after you sent the order: your order is saved, and we email you a secure payment link.
- You typed your email wrong: before paying, use "Wrong address? Fix it here" on the confirmation page, in the same browser you ordered from, and the confirmation is sent again to the right address. After paying, reply to any email from us and we update it.
Do not place a second order just to retry a payment. And if you are not sure whether a payment went through, do not pay again: write to us with the email address you ordered with, and we check the order for you.
No automatic renewal
We do not store payment methods, and we do not set up recurring charges or subscriptions. Every payment is one you make yourself. Even the dedicated blog does not renew by itself: we contact you before the renewal date, and you decide.
If you paid and we cannot take the order
If we cannot accept an order because it falls outside what we do, or under our acceptable use rules, we tell you and refund anything you paid. Details are in Content we decline.
Quick answers
Which currency do I pay in? US dollars. If your card is in another currency, your bank converts the amount and may add its own fee.
Can the amount change after I see the total? Only if your brief needs a different price, and then we agree it with you before you pay. Nothing is added without your request.
What happens once the payment is confirmed is in What happens after you pay?