Can I cancel an order and get a refund?

Unpaid orders cost nothing. Cancel a paid order before work starts for a full refund; after that, the undelivered part is refunded.

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Yes. If you have not paid yet, nothing has been charged and nothing is produced. If you have paid, Section 5 of our Terms of Service (wannaseo.com/legal/terms) applies: cancel before we start work and we refund the full amount; cancel after work has started and we refund what you paid for any part not yet delivered.

There is no subscription to cancel. Every order is a one-time payment, and a dedicated blog never renews automatically.

Before you pay: nothing is charged

Submitting the order form saves your order and shows you the exact total. It does not charge you. Payment only happens when you complete the secure checkout yourself, and nothing is produced before then.

  • Changed your mind? You do not have to do anything. An unpaid order stays unpaid.
  • Want it changed instead? Reply to your confirmation email ("We received your order — YMI-…") to change the scope or ask about the price before you pay.
  • Want it closed? Tell us and we mark the order as cancelled.

If you cancel a paid order before we start work on it, we refund the full amount.

Your account is a good guide to where an order stands. If the order still shows Requested or Awaiting payment after you paid, and its page reads "Payment received — thank you.", production has not picked it up yet. Write to us as early as you can.

After work has started: a refund for the part not yet delivered

Once work has started, we refund what you paid for any part of the work not yet delivered. Work that is already published stays yours. Section 10 of the Terms says that once an order is paid for, the content we produced for you is yours.

For example (illustrative): you cancel a 12-article pack after 4 articles are published. The refund covers the 8 articles not yet delivered.

When you ask, we confirm what has already been delivered on that order.

Orders we cannot accept

Sometimes we cannot take an order on, because it falls outside what we do or under our acceptable use rules (Terms sections 3 and 11). In that case:

  • Before work starts: we tell you and refund anything you paid.
  • After work has started: we stop, tell you why, and refund anything paid for work not yet delivered.

The list of what we decline is in Content we decline.

Corrections are not refunds

If the delivered work does not match the brief you confirmed, such as a wrong fact, the wrong tone or a mistake on our side, we correct it at no charge (Terms section 7). That is a correction, not a cancellation. See Changes and corrections after delivery.

We do not promise rankings, traffic, calls or sales. What we commit to is the work in your confirmed scope, published as agreed (Terms section 12).

How to ask

  1. Reply to any email we sent about the order, or write to hello@wannaseo.com.
  2. Include your order reference, which starts with YMI-. You can find it in your emails and under My orders in your account.
  3. Send it from the email address you used for the order, or tell us which address that was.

A person replies within about one business day.

Still have a question? Reply to any of our emails, write to hello@wannaseo.com or use the chat on any page. A person replies within about one business day.