Payment links can expire or stop working. You can make a fresh one for the same order yourself, any time before it is paid.
Where the button is
Under every Pay now button there is a line Trouble paying? Get a new payment link:
- on the confirmation page, straight after Review & pay (in the same browser);
- on your account's Overview, in the "ready to start" box;
- under My orders, below the order;
- on the order's own page.
Open the line, read the note, and press Get a new payment link. You go straight to a new secure checkout with the same order and the same total.
The reminder email "Your order YMI-… is ready to start" opens your order's page, where the same line is.
Pay only once
The old link may still work after you make a new one. If both get paid, we do not keep the money unexplained: we place the second payment as a second order with the same contents, produce and deliver both, and email you its reference. If you meant to pay only once, reply to that email.
Still stuck?
- Your bank declined the payment: see "How do I pay, and what if a payment does not go through?".
- No button, or the page says it cannot make a new link: sign in to your account, or reply to your order email and we send one.
Related articles
- How do I pay, and what if a payment does not go through?
- Which emails will I get from WannaSEO, and what if one does not arrive?
- What do the order statuses mean?
Still have a question? Reply to any of our emails, write to hello@wannaseo.com or use the chat on any page. A person replies within about one business day.