You reach WannaSEO in writing: through the chat on any page of wannaseo.com, by email, through the contact page, or by replying to your order emails. We do not have a public phone or WhatsApp line. The call and WhatsApp buttons we build are on your pages, for your customers.
Four ways to reach us
- Chat: use the chat on any page of the site. It suits a quick question before you order.
- Email: write to
hello@wannaseo.com. - Contact page: open wannaseo.com/contact. It asks for your name, your email and your message. A subject is optional.
- A reply to our email: if your question is about an order you have placed, reply to its confirmation email. The order reference is in the subject line, so we know straight away which order you mean.
You do not need a brief to ask
A rough idea is enough to start a conversation. You do not need a domain, a card or a finished brief. A message such as "I run a small electrical business and want a page that gets people to call for rewiring quotes" gives us enough to reply with what we would build and what it would cost. That message is illustrative.
Before you pay, reply to change anything
Submitting an order form saves the order and shows the exact total, but it charges nothing. Until you pay, you can reply to the confirmation email to change the scope, ask about the price or agree the topics first. Nothing is produced before your payment clears. See Paying, and what to do if a payment does not go through.
If you have already paid and want to change the email address on the order, reply to any email from us and we update it.
What helps us answer in one reply
- Your business name, and your website if you have one
- The service you are asking about: a sales page, articles or a dedicated blog
- The action you want visitors to take, and the number or link it should use
- For an existing order: the email address you ordered with, and the order reference
- For a correction: the link to the published piece, and what should change
- Any date you are working to
The clearer the first message, the fewer messages it takes to reach an answer.
Never send card details by email, in the chat or through the contact page. Payment only happens on the secure hosted checkout linked from your order.
Answers you may find here first
- Ordering step by step: How to order, and what to put in your brief
- After payment: What happens after you pay?
- Prices: Prices, packs and bundles in US dollars
- Fixing delivered work: Changes and corrections after delivery
Privacy requests, complaints and the terms
Privacy requests, complaints and questions about the Terms of Service come through the same channels, and hello@wannaseo.com is the address named in both the Terms and the Privacy Policy. If anything in the terms is unclear, ask before you order: we would rather explain it now than argue about it later.
Your rights over your personal data are summarised in Privacy and your data.